I can't tell you how amazing this place is. Our procedure was smooth and we were discharged very quickly. Dr. Moon was fantastic and I can't say enough good things. Thanks for all you do.
The staff was great when I was sent to the emergency department. I could not breathe and they were able to stabilize me until I could be transferred. It is never fun or a good time to go to the hospital but the staff was very attentive and made all the efforts possible to help me in such a time of need.
If I could give this a negative star I would. We had an alcohol poisoning issue (don't get me wrong... It was a self made problem) but OMG!!!... It took an hour to get fluid and see a doctor and we even had to leave without recommendation!! The registration (his name was Greg F.) asked us why we were being rude.... For starters, and I truly wanted to know if my spouse had alcohol poisoning... So of course I was worried and definitely assertive. We were placed in the psych ward room, our nurse (Kim B ) whom had been brought about by shift change... Was absolutely 100 and 10% not concerned about my spouse and even diverted the attention to the fact that I had no medical degree and should not pull my spouse out of the hospital without recommendation!!!!!! DO NOT GO HERE FOR EVEN SOMETHING THAT COULD BE POTENTIALLY LIFE THREATENING!!!!!!!!!!!!!!!! This hospital is a true joke.
I am so impressed with the staff at St. E's. My sister was admitted late last night and I've pretty much spent 24 hours with her and I am surprised how many of the staff went out of their way. One nurse brought her own personal phone charger in for my sister to use and another nurse came in to help my sister with a c-pap machine that she had at home. It wasn't even the reason she was in here but she showed her how to use it. I have a feeling your only hearing from the negative which is ashame because there's so much positive.
If you don't know where you're going, don't worry ... someone on staff will escort you. When I arrived, there was someone there to meet me and when I was finished, I was led back to the main entrance. Talk about door-to-door service! More places need to do this.
St Elizabeth Florence is a US Hospital based in Florence, Kentucky. St Elizabeth Florence is located at 4900 Houston Rd, Florence, KY 41042, USA.
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