Good luck with that business!
Never received a call and the drapes looked like a rag. The hem wasn't pressed straight and they were flopped over a hanger. They agreed to a re-do, and after having my drape for two weeks, still no pleats. Come to find out they don't even have a pleater, I would think that the owners would train their people as to what services are available. Not to mention they have a very rude employee.
Good most of the time. We switched from the Hebron Braxton's six months ago after we moved. I go through a lot of shirts and pants for my job, and lately they have not been getting as clean - noticeably. The Braxton's over in Hebron never had that problem, but it's too far away. We may have to look elsewhere, since I rely on clean shirts for work, and can't afford to have to wash them twice.
Searching for a good cleaners, according to Angie's list there is only one bad cleaners in the Florence/ Union area but unless you sign up for her service, one can not find out the name of the cleaners and I believe I found it.
I took a patio drape to be cleaned and explained that I wanted it cleaned and pleated and asked if they banded the drape, they didn't know and I was told that I would receive a phone call advising the cost and could ask them how they would come back.
Rude, clueless employees.
Prices are not fixed or posted for customers to see. The person there looked at my single item from six feet away and called out a ridiculously high price. I changed my mind about doing business with them. I knew I could find a less expensive option and I did. Need to hire someone to help them with customer service skills.
Braxton S Cleaners is a US Laundry based in Florence, Kentucky. Braxton S Cleaners is located at 8605 Haines Dr, Florence, KY 41042, USA.
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