Ms. Claussen is an exellent attorney very honest and straightforward. I would Definitely recommend her to anyone in need of a distinguished attorney.
BAD IDEA!!! Please save yourself from a horrible experience. Cynthia Clausen doesn't return phone calls or communicate with her clients. Once the up-front retainer fee is collected, you won't hear from her again. I had to drive to her office and drop-in unexpectedly in order to get guidance on my case. When I told her I had been trying to reach her by phone for OVER A MONTH, she tried to make excuses and even blamed her receptionist. She didn't even bother showing up for my court date. She handed my case off to someone else in her office (not even sure if this person was even a lawyer). Because of her lack of communication, my car was repossessed (she ignored mail she had received from my credit union requesting a renegotiation of my car loan). The car was my only form of transportation and I have a small child with lots of doctor's appointments. I don't think she even deserves 1 star here but it was my lowest option.
I was in a very desperate situation and needed to find a lawyer asap, upon a search Cynthia's firm came up and I took a leap of faith. She helped me tremendously resolve my case, fought for me like a pit bull, straightforward and looked for my best interests. I was not the easiest client to work with, so I am proud of the respect she gave me and the patience and tenacity she exhibited. I am very thankful for her services and support.
Never available to her paying clients. Never returns calls and then CANCELS on you without notice. I mean what kind of lawyer does that to a paid in full client!?!?! *This is an amendment after reading the other reviews. I cannot believe how many other ppl that she has treated this way. My husband had to leave work early in order to make the appt. We had scheduled with her for over 2 weeks. When we showed up, one of her "assistants" informed us Cynthia had an emergency and had to leave. Call me crazy here, but I'd think being an assistant to an attorney would be able to make a simple phone call and relay that message?! Even on short notice THAT would have been acceptable, but saying NOTHING until we walked in to find out really pissed us off. We cannot afford to miss work.... which is one reason we needed her in the 1st place. She was there to take the money, but now you cannot even get her ON THE PHONE to ask a simple question. I think ppl should report her to the state board and maybe she'd be more professional, on top of things or for Christ sakes...return a damn phone call!?
My experience with this woman has not been a very great one, to say the least. My boyfriend has been trying to contact her for at least a month and a half, he has left many voice mails simply asking for a call back. Sad to say he has only spoken with her assistant, who has not been much help at all either. He has explained in these voice mails how he is not able to see his child until this mediation agreement is finalized. All he asks for is simply a date, a time frame, at which it might be finalized. Cynthia is always either at the court house, in a meeting, or out of town every single time he calls. Yesterday 10/28/15 was honestly ridiculous, he had called somewhere around 9:00am asking to speak with Cynthia (again). Her assistant then told him she was in a meeting, to call back in about 15 minutes. He agrees, and calls back 15 minutes later only to be told "I am so sorry, she just left for the court house! It just slipped my mind, call back around 3!". He agrees and calls the office FOR A THIRD TIME THAT DAY and reached voicemail. So he proceeds to leave yet another voicemail explaining his situation, again. Very unprofessional. We do understand that it can take months to finalize these kinds of cases, but I think a little information on when is no where near too much to ask.
I agree with several other reviewers and go with another Attorney. I've used Mott Plummer in the past, and after this situation is handled by Cynthia we will go to his son, Michael Plummer. I've seen this man in action and he's very effective, efficient, professional and courteous. I think the reviewers that gave her 4 stars and great reviews, are family, employees and or friends. BE AWARE Ppl. If you're in dire, immediate need on something VERY IMPORTANT, save your time, MONEY & sanity and go someplace else. Damn, if I'd known then what I KNOW now. SMH.
Cynthia R Clausen Law Firm is a US Lawyer based in Florence, Kentucky. Cynthia R Clausen Law Firm is located at 6900 Houston Rd, Florence, KY 41042, USA.
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