When I need to rent a car, they are always the cheapest. I'm not particular with the cars so the economy class is good enough for me. The first time I rented, I dropped the car off overnight just to find out a few days later that they charged me a gas fee saying I didn't fill the tank up upon returning the car (completely false). I called corporate and was told I had to take it up with the local office. Got the run around from the manager a couple times and then finally was able to show a bank statement that proved I got gas literally 2 mins before returning the car. It was a lesson learned and I know return the car during business hours and it's different people working so no issues since.
They double booked our truck, had no contingency plan for that, and required that we drive an hour north to get the truck we requested, so that we could keep the same price we received online. The facility was very dirty and there wasn't a bathroom.
Thank you for your help. Very helpful. Good prices.
The crew there is very knowledgeable and straightforward. Clean cars and nice service. Better than those other guys.
Great customer service. Unfortunately we were held up since the Budget at the Cinncinatti Airport supplies them with their cars and they were late even with our car though they confirmed we had a 9am reservation. Otherwise, we enjoyed our experience here.
Budget Car Rental is a US Car Rental based in Florence, Kentucky. Budget Car Rental is located at 7107 Dixie Hwy, Florence, KY 41042, USA.
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