The estimator didn't write up proposal as asked so wrong materials were used. The Owner/VP was contacted and gave us more run around after materials we had provided to them went "missing".
I had a minor leak in my roof. Called them and they sent Matt Cox out the same day to take a look at it. Took the time to show and explain exactly what the issue was. The next day he had someone out there to fix.
EVERYTHING was outstanding--the attention to detail, follow through and follow-up were beyond my experience with this type of contractor.
What a valuable resource in a over-crowded marketplace.
I am not a difficult person to please as I am customer facing myself, but I do demand that work be done as we request and on the time frame promised when hired.
Thanks for the quick service. I recommend Deer Park Roofing to everyone. They also did a complete re-install on my brother in laws house and he was extremely happy with their work.
We had to hire a separate contractor to come out a month after we fired them to fix the soffit that literally just fell out of the façade as it was not anchored to anything. I honestly can't believe that anyone could command the money they did for such absolute poor performance! This is quite literally just the tip of the iceberg. If you want to fight with a roofing contractor for almost a month, then these are your guys!
Highly recommend, excellent service.
Very Professional! Thanks for everything!
It apparently starts at the top and trickles down which is greatly reflected in their work and attitude towards their customers.
Matt Cox was exceptional; ask for him.
simply unacceptable. It took them almost 4 weeks to not complete a job that was quoted to be done in no more than 3-4 days. We finally had enough run around and told them not to come back. The pictures shows their finished product. Enough Said. Keep looking for a roofer that is qualified!!
Seriously--I am not just a customer now--but a raving fan!
Deer Park Roofing Inc is a US Roofing Contractor based in Florence, Kentucky. Deer Park Roofing Inc is located at 6418 Dixie Hwy, Florence, KY 41042, USA.
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