Thibert Family
Amazing and very helpful staff.
Bought a silver Figaro chain from them a month ago, and it started to tarnish very quickly. Tried everything to clean it and not all the tarnish came clean.. and was very dull and a bunch of scratches. Very bad quality. Refund policy stated check mailed for anything over $200. This was under $200 And refused to refund us and said still had to mail a check. Never doing business with them again.
Always very helpful! I have gotten many rings resized there and they do a great job and are always willing to make sure I get the rings back promptly!
The staff at this Zales is incredibly friendly and always helpful. We have had nothing but great service from this team. Elijah, Donna and Cindy (to name a few) have helped us with multiple things from purchases to repairs, restoration or simple upkeep. Thanks for always making our experience a positive one!
Zales is a US Jewelry Store based in Florence, Kentucky. Zales is located at 1078 Florence Pike, Florence, KY 41042, USA.
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