I take my cat samwise here and its wonderful. I never have to wait long, the vets are great and offer good advice. I have his checkups here and got him neutered here and while you pay slightly more than other places, it's totally worth it for the attention and care they get. The office is always clean and all the staff are super friendly and remember my cat by name as soon as I walk in, which is super important to me. If I could, I'd give them more stars!
When I was finally able to make the payment, I was overcharged for a procedure that i had not approved. I then requested to talk directly to Vet about this & she blatantly lied to my face. I used to love this place, but at this point, unless there were an apology & refund, I would never take my pet back there again.
Love this clinic! They take very good care of our girl Ruby! Thank you for caring!
Very friendly and experienced staff! I take my 3 ferrets there and it's the only place I have found that are extremely knowledgable about ferret care. They are very loving towards my pets and I would never go anywhere else!
I rarely post online reviews, but I am left appalled after a simple visit over my dog's allergies. The only reason that this place deserves 1 star was because of the friendliness of the admin. I have gone to Oakbrook Clinic for years & our visit yesterday was was terrible beyond comprehension. The veterinarian we saw, was rude & condescending. She contradicted herself more than once while attempting to "upsell" services, surgeries, shots & medications. My dog & I were left in a hot claustrophobic room for an eternity before i was able to take her to the car. Doctor would not allow us to go out a different exit (although I have been allowed to do this many times in the past) Her exact words were, "No, that's NOT gonna happen!"
An extremely welcoming and professional group! I am always greeted with a smile and friendly service. PWG goes above and beyond to make sure that Dexter (and sometimes myself) is comfortable during his appointments.
Pet Wellness Group Florence is a US Veterinary Care based in Florence, Kentucky. Pet Wellness Group Florence is located at 6052 Ridge Rd, Florence, KY 41042, USA.
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