I've always loved the music influence at Hot Topic. Great rock tshirts.
Horrible employees, I was in the store for under five minutes and was constantly bombarded with questions when I conveyed multiple times that I was just looking and was not currently in need of help. This relentless persistence and disregard of respect and decency is exactly what will drive someone out of such a store, despite its array of selections toward multiple interests.
Pushy, rude, nagging, and over all incredibly uncomfortable. I love the store don't get me wrong. I love that they sell all different things but I HATE having things shoved in my face telling me to buy more or buy another thing or being asked " you sure you don't want something else? We have this and this and this" five hundred times while I'm checking out. I hate how they shove things down your throat. And plus I needed to return something I bought online and they were so rude about it. They kept asking me to exchange it for something else instead and telling me they have a ton of other stuff I could buy and it took 20 minutes to do the return just because they were trying to make me buy other things. I hate not wanting to go into the store because I know I'll be forced into an uncomfortable situation.
Every time I walk into the Florence Mall store I am impressed all over again. The salespeople are always extreme polite, knowledgeable about the in-store and online merchandise and availability of stock. They are more than willing to check other stores, and have volunteered to place an online order. I can only wish for this kind of service in other stores. Kudos,
I was helped by Nicole and she was very nice and helpful! Needed a gift for a niece and had no clue what I was looking to purchase. She made it very easy.
Hot Topic is a US Clothing Store based in Florence, Kentucky. Hot Topic is located at 1030 Mall Rd., Florence, KY 41042, USA.
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