Food is great and so is the service. Just a little slow for fast food. But I think that’s most Sonic Drive-Ins.
Drive thru order typically 5 minutes, not much more or less, to fulfill after ordering. This seems much longer than other fast food businesses.
I buy lunch here roughly once a month when I'm in a hurry.
I'm not one to complain, but wow, the service I received was the absolute worst! I pulled in around 8 this evening (the place was dead) and ordered 2 large drinks. After 10 minutes I was still sitting there waiting. I decided to give it just a couple more minutes, then made eye contact with someone inside incase they had simply forgot (which I was parked right up front so that shouldn't happen to begin with). A few minutes pass and 2 workers step outside to smoke (directly in front of my car) and talk to a friend who just arrived, meanwhile I'm still sitting in my car with nothing. I assumed that meant they didn't want my business and left empty handed. There is no excuse for that behavior in a service role and I will never be back to this location. They don't even deserve to get one star.
I would choose other fast food options if they were closer.
Love the Super Sonic breakfast burrito Service is slow when they are really busy. Usually the service is great
Based on four consistent experiences in recent months, I believe customers should be aware that they will need to initiate ordering any sauces and condiments if they want them and then check their meals to ensure they are there. This extends to napkins as well.
When you look over and see the business modo on the wall "food so good, worth the wait." you gotta be weary. Had a raunchy breakfast burrito once that stayed with me for 24 hours. Ordered one of these new custard concretes today, COST $5+ FOR A SMALL!!! There is nothing custard nor concrete whatsoever about it. It is creamy soft serve ice cream with a few candy crumbs in a cup. That's all. Complete and utter lie and ripoff. Food at Sonic is pretty much all bad and too pricey for what it is. My last visit to a sonic unless I just want a slushy, they are fine. How do you screw up corn syrup and crushed ice though honestly?
Sonic Drive In is a US Restaurant based in Florence, Kentucky. Sonic Drive In is located at 10080 Sam Neace Dr, Florence, KY 41042, USA.
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